Privacy Policy

1. Introduction

GreenFieldGarden ("we," "our," or "us") prioritizes the protection of your privacy. This Privacy Policy outlines how your data is collected, used, shared, and protected when interacting with our website greenfieldgarden.sbs or utilizing our yacht charter offerings.

By engaging with our services, you agree to the data handling practices described in this document. Our practices are aligned with privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

Such information is collected from you when you actively provide it upon:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing any forms on our website
• Taking part in our surveys or special offers

This may include details like:

• Your name and contact details (such as email, telephone number, and address)
• Financial details for payments (safely processed via external service providers)
• Your preferences and requisites for charter service
• Emergency contact specifics
• Information about dietary restrictions or health-related information (if you choose to provide it)

2.2 Information Collected Automatically

When you navigate through our website, certain information about your device and browsing activities is captured instinctively:

• Your IP address and geographical details
• The type and version of the browser you are using
• Webpages you visit and the duration of your visit on our site
• Source referrals to our website
• Details about your device (such as the type, screen dimensions, etc.)

2.3 Cookies and Similar Technologies

We operate cookies and other comparable tracking mechanisms to improve your browsing experience on our site. These are used to:

• Store your preferences
• Assess our website traffic and performance
• Offer customized content
• Enhance our service offerings

You have the option to set your cookie preferences through your web browser settings or by using our cookie consent facility.

3. Utilization of Your Information

The information we gather is used for purposes such as:

• Service Provision: To facilitate yacht charter services, process reservations, and maintain communication regarding your booking details
• Client Support: To address your questions and provide necessary support
• Transaction Management: To handle financial transactions and manage invoices
• Safety and Security: To ensure the well-being of our operations and to safeguard against deceptive activities
• Promotion: To distribute promotional content and updates, provided you've granted consent
• Website Enhancement: To examine browsing behavior and enhance the functionality of our website
• Adherence to the Law: To comply with legal and regulatory obligations

4. Disclosure and Sharing of Information

Your personal data will never be sold, exchanged, or rented to outside parties. Nevertheless, we may share it in specific scenarios:

4.1 With Service Facilitators

Information might be shared with reputable service providers engaged in assisting with various operations such as processing payments, web hosting and management, electronic communication marketing, performance analytics, and client support services.

4.2 Fulfilling Legal Obligations

Your data might be disclosed for legal reasons, in response to legal requests, court summons, emergencies, or to scrutinize possible fraudulent or illegal behaviors.

4.3 During Business Changes

Your information could become a transferrable asset as part of a business merger, acquisition, or asset sale transaction.

5. Securing Your Data

To safeguard your personal data from unaccredited access, modifications, leakage, or destruction, we adopt suitable technological and organizational measures. Methods include data encryption, secure server usage, access control mechanisms, frequent systems testing, and employee awareness programs.

However, as the secure transmission of data over the internet cannot be absolutely ensured, the complete security of your data remains impossible to guarantee.

6. Retaining Your Data

Your personal data is retained exclusively for the required duration to serve the intended purposes or as legally mandated. Retention periods typically are:

• Charter Reservations: 7 years for tax and legal considerations
• Marketing Communications: Until you choose to opt-out or delete it
• Website Analysis: 26 months
• Client Assistance: 3 years subsequent to the last interaction

7. Your Rights and Selections

Your rights encompass the ability to request access to, correct, erase (which is subject to prevailing laws), port over, opt out of marketing communications, and manage cookies. Should you wish to execute these rights, please reach out to us through the contact details provided below.

8. Third-Party Services

8.1 Analytics Services

We employ analytics services such as Google Analytics to evaluate our website traffic. You can avoid participation by making use of the Analytics Opt-out available for your browser.

8.2 Social Media Platforms

Our website may feature links to social media sites, which have their own privacy policies.

8.3 Payment Processing

We rely on third-party processors that adhere to PCI DSS standards to manage payment transactions.

9. International Data Movements

There is a possibility that your data could be transferred to and processed in countries other than Spain. In such cases, we follow suitable protections as commanded by relevant privacy legislation.

10. Protecting Minors' Privacy

We do not target our services to individuals below the age of 13, nor do we intentionally collect data from them. If it comes to our knowledge that such information has been collected, please notify us immediately.

11. Revisions to This Privacy Policy

This Privacy Policy may undergo amendments to align with changes in our data handling practices or to adhere to new legal requirements. You will be informed of such changes via an announcement on our website, through an email if you are a registered user, or through an onsite notice. Your continued use following the amendment date will be construed as acceptance of the updated terms.

12. Contact Information

Should you have any inquiries or concerns regarding this Privacy Policy or our data handling procedures, please reach out to us:

13. Adherence to Consent Policies

We comply with consent policies regarding advertising. You have the liberty to adjust your cookie and tracking settings anytime through our cookie preferences.